Author: Liz Arnold

Key Accountabilities

Proactively partner with key business stakeholders to fully understand their business drivers and objectives. Understand how that translates into required technical capabilities and behavioural needs. Additionally, be a strong supporter and ambassador of the People team initiatives, building the business’ understanding of and commitment to our colleague experience.

Org Effectiveness & Change Management 

• Own the delivery and project management of small to medium people change programs and restructurings within their business area, with a deep understanding of the “case for change” while leveraging the appropriate specialists.
• Lead on proactive talent management, partnering with the business to ensure workforce plan aligns with capability needs, bringing along the appropriate stakeholders and relevant people team colleagues for specialist advisory.
• Provide support for Mergers and Acquisitions
• Provide strategic advice on people, processes, systems, and know-how.
• Support People Team annual planning

Talent and Workforce Planning

• Build the forward-looking talent plan and maintain org charts via an automated system for the specific business area – including completion of the annual budgeting process with Finance and prioritization of resourcing needs.
• Partner with Finance and Rewards Specialists to gain a practical understanding of people costs and how that might inform the talent plan and org structures to drive and support strategic workforce planning
• Collaborate with the Talent Acquisition Partners to share approvals on new roles and provide insights on the needs of the business to inform potential internal/external recruitment strategies.
• Leverage the tools, frameworks and methodology of the Professional Learning & Organizational Development team to create succession plans for critical roles.
• Drive the talent processes across the colleague lifecycle.

Performance Management & Rewards

• Leverage frameworks from the OD&PL and Culture teams to ensure effective goal setting and other performance management tools are activated in the business
• Guide and support people managers as the first point of contact on the performance of their direct reports and team, ensuring managers have provided colleagues clear expectations and informal coaching prior to the involvement of the People Relations team

Employee Engagement 

• Work alongside the Culture team and the business to facilitate employee engagement and DEI initiatives (including the annual Pulse survey) to support continuous improvement in productivity, performance, and culture.
• Manage key touchpoints with colleagues around their onboarding, development, performance and off-boarding to drive engagement, leveraging subject matter experts as required.

Capability Management 

• Maintain and update the Capability Mappings for the business area in partnership with key business leaders, using data to thus proactively informing talent plan, learning strategy, career pathways and resource prioritization (i.e. decisions to build, buy, borrow, etc)

Knowledge and Qualifications

• Qualified CIPD member or global equivalent (if applicable)
• Prior strategic HR experience at a global company, particularly as an HRBP.
• Additional Org Design, Change Management or HR Program Management experience is strongly desired
• Experience with operating model transformation within a commercial industry
• Working knowledge of employment legislation and ability to flag potential risks to subject matter experts

Skills and Behaviours Required

• Strong listening, collaboration and teamwork skills across the People team and business
• Data-driven decision-making and problem solving
• Commercial mindset
• Leadership and strategic influencing skills
• Ability to navigate ambiguous situations with a calm demeanour and lead others through change

What we offer in return

• Very competitive salary + 15% performance related bonus
• True hybrid working – primarily working from home with as needed/occasional time in HQ in Abingdon, Oxfordshire
• 25 days annual leave + 3 additional discretionary days leave for Christmas + day off for your birthday; 4 paid volunteering days annually
• Pension contributions (5% matched), healthcare and vision care

To be considered please send your CV in confidence now to liz@true-recruit.co.uk.

My client is a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.

As part of their growth they are now looking for a Sales Order Processing Generalist to join the Customer Operations team overseeing the European region.

Role and responsibilities

• Processing all incoming sales orders in the CRM
• Processing all incoming Self-serve orders in the CRM
• Up-sell and cross-sell opportunities
• Provide usage reports where appropriate on request
• Manage admin against customer subscriptions (such as ownership changes)
• Manage billing changes for Resellers/Distributors
• Assisting with first line customer queries when passed from other departments
• Document sales process/common queries in Confluence (shared workspace software)
• Ensuring CRM data remains up to date (merge, updating account details)
• Email queries by customers and finance relating to orders

Requirements

• Ideally 2 years’ experience in a Sales Admin role in an IT/SaaS environment.
• Intermediate skills in Excel, Word and Outlook
• Attention to detail and numerical accuracy
• Strong communication skills, written and verbal.
• Self-motivated team player with a ‘can-do’ attitude.
• Ability to manage competing priorities and deliver to deadlines.
• Experience with Salesforce CRM is advantageous

Benefits

• Casual dress code
• Flexible Schedule
• Hybrid working model
• 20 days PTO per year
• Pension (3.5% contribution to 5% from employee)
• 80% Company Paid Private Healthcare
• 100% Company Paid Dental care
• 100% Company Paid Eye care
• Life Insurance (2 x salary)
• Income protection scheme
• Health & Wellbeing scheme
• 6 weeks a year Work from Anywhere scheme

To be considered please send your CV in confidence now to liz@true-recruit.co.uk.

My client is an innovative, dynamic and growing tech company (recent winner of the South Coast Tech Company of the Year Award!) which operates across the UK and in the US, and soon to be South Africa too, and they now have the opportunity for an experienced Sales Manager to help with their continuing expansion by managing a sales team in Manchester (Salford).

Reporting into the Sales Director you will contribute to the commercial strategy to ensure that business targets are achieved.

Key Responsibilities:

• Effectively manage a team, prioritising workloads and ensuring results are delivered
• Lead by example – you will carry your own personal sales target as well as a team target to achieve each month
• Producing and executing development plans for each team member and providing support and performance feedback as required
• Provide leadership towards the achievement of maximum profitability and growth
• Coaching and training individuals to perform at the highest level
• Ensure that sales activity is in line with the commercial strategy in order to meet business objectives and targets
• Continually review individuals’ progress towards sales targets and KPIs, providing support where members of the team are not exceeding targets
• Produce a monthly report, focusing on, but not limited to, activity within the month, as well as showing progress towards targets and KPIs

Essential Requirements

• Proven leadership and the ability to drive a sales team in a B2B environment
• Experience in coaching individuals and managing under-performance
• Understanding sales pipelines and how to develop from prospecting to sale and beyond
• Effective planning and organisational skills – able to juggle, prioritise and manage
• A self-starter, who thrives under pressure to achieve challenging goals
• Able to build and maintain internal and external relationships
• Proven track record in managing and directing a highly skilled, motivated, successful and results orientated sales team
• Ability to create a strong team spirit: showing the way, supporting your team, and enjoying collective as much as personal achievement
• Adaptable selling and negotiating skills to win business and develop your team to do the same
• A background in B2B sales management within the job board, advertising or recruitment sales industry would be an advantage

Benefits

• 25 days annual leave, plus additional days for length of service and your birthday!
• Regular team incentives and social events, including annual Christmas and Summer parties
• Hybrid working (1 to 2 days in the office, 3 to 4 days WFH)
• 2 x salary Life Insurance
• Matchable Company Pension contribution from 4%, up to 7%
• Employee Assistance Programme (Mental Health & Well-being support)

To be considered please send your CV in confidence now to liz@true-recruit.co.uk.

My client is one of the UK’s leading job boards and they now have the opportunity for an experienced Sales Manager to help with their continuing expansion, managing a sales team in Manchester (Salford). Reporting into the Sales Director you will contribute to the commercial strategy to ensure that business targets are achieved.

Key Responsibilities:

• Effectively manage a team, prioritising workloads and ensuring results are delivered
• Lead by example – you will carry your own personal sales target as well as a team target to achieve each month
• Producing and executing development plans for each team member and providing support and performance feedback as required
• Provide leadership towards the achievement of maximum profitability and growth
• Coaching and training individuals to perform at the highest level
• Ensure that sales activity is in line with the commercial strategy in order to meet business objectives and targets
• Continually review individuals’ progress towards sales targets and KPIs, providing support where members of the team are not exceeding targets
• Produce a monthly report, focusing on, but not limited to, activity within the month, as well as showing progress towards targets and KPIs

Essential Requirements

• Proven leadership and the ability to drive a sales team in a B2B environment
• Experience in coaching individuals and managing under-performance
• Understanding sales pipelines and how to develop from prospecting to sale and beyond
• Effective planning and organisational skills – able to juggle, prioritise and manage
• A self-starter, who thrives under pressure to achieve challenging goals
• Able to build and maintain internal and external relationships
• Proven track record in managing and directing a highly skilled, motivated, successful and results orientated sales team
• Ability to create a strong team spirit: showing the way, supporting your team, and enjoying collective as much as personal achievement
• Adaptable selling and negotiating skills to win business and develop your team to do the same
• A background in B2B sales management within the job board, advertising or recruitment sales industry would be an advantage

Benefits

• 25 days annual leave, plus additional days for length of service and your birthday!
• Regular team incentives and social events, including annual Christmas and Summer parties
• 2 x salary Life Insurance
• Matchable Company Pension contribution from 4%, up to 7%
• Employee Assistance Programme (Mental Health & Well-being support)

To be considered please send your CV in confidence now to cv@true-recruit.co.uk.

My client is a leading UK job board, boasting one of the largest candidate databases of over 16 million CVs. Their multi-award winning platform attracts over 4.3 million unique site visitors every month, making a total of 5 million job applications.

As they embark on the next stage of their exciting journey, we need ambitious, competitive and enthusiastic sales professionals to help grow our business and expand our client base. We’re looking for a Senior Sales Executive to join our award-winning Sales Team in London (near Waterloo).

As Senior Sales Executive you will help to continue our growth with new clients.

Ideally, you will have previous Sales experience within an online digital company and be motivated with a proven track record of consistently achieving targets.

 Key Responsibilities 

• Sourcing new clients and developing new business opportunities with target organisations
• Contacting prospective clients and speaking with decision makers
• Managing new clients to grow, upsell and renew accounts
• Building a strong, in-depth product knowledge
• Educating clients to understand the features and benefits of our products and services
• Creating quotes based on client requirements
• Consistently achieving monthly targets

Requirements 

• Previous B2B sales experience
• Experience of generating your own leads and nurturing these to become active customers
• Strong negotiating and influencing skills with clients at all levels
• A proven track record of consistently achieving targets
• Ability to prioritise, work under pressure and meet deadlines
• Professional telephone manner and ability to build rapport
• Excellent communication skills
• Experience of working within the recruitment, job board or media sales industry is advantageous

Benefits 

• 23 days annual leave (plus Bank Holidays)
• Rewarded extra leave days for length of service
• Option to buy and sell up to 4 days leave per year
• Monthly vouchers & Annual Highflyers Trip for top performers
• Hybrid working structure
• Annual Christmas and Summer parties
• 2 x salary Life Insurance
• Matchable Company Pension contribution from 4%, up to 7%
• Employee Assistance Programme (Mental Health & Well-being support)

To be considered please send your CV in confidence now to cv@true-recruit.co.uk.

My client is a leading UK job board, boasting one of the largest candidate databases of over 16 million CVs. Their multi-award winning platform attracts over 4.3 million unique site visitors every month, making a total of 5 million job applications.

As they embark on the next stage of their exciting journey, we need ambitious, competitive and enthusiastic sales professionals to help grow our business and expand our client base. We’re looking for a Senior Sales Executive to join our award-winning Sales Team in Manchester (Salford).

As Senior Sales Executive you will help to continue our growth with new clients.

Ideally, you will have previous Sales experience within an online digital company and be motivated with a proven track record of consistently achieving targets.

 Key Responsibilities 

• Sourcing new clients and developing new business opportunities with target organisations
• Contacting prospective clients and speaking with decision makers
• Managing new clients to grow, upsell and renew accounts
• Building a strong, in-depth product knowledge
• Educating clients to understand the features and benefits of our products and services
• Creating quotes based on client requirements
• Consistently achieving monthly targets

Requirements 

• Previous B2B sales experience
• Experience of generating your own leads and nurturing these to become active customers
• Strong negotiating and influencing skills with clients at all levels
• A proven track record of consistently achieving targets
• Ability to prioritise, work under pressure and meet deadlines
• Professional telephone manner and ability to build rapport
• Excellent communication skills
• Experience of working within the recruitment, job board or media sales industry is advantageous

Benefits 

• 23 days annual leave (plus Bank Holidays)
• Rewarded extra leave days for length of service
• Option to buy and sell up to 4 days leave per year
• Monthly vouchers & Annual Highflyers Trip for top performers
• Hybrid working structure
• Annual Christmas and Summer parties
• 2 x salary Life Insurance
• Matchable Company Pension contribution from 4%, up to 7%
• Employee Assistance Programme (Mental Health & Well-being support)

To be considered please send your CV in confidence now to cv@true-recruit.co.uk.

My client is a leading UK job board, boasting one of the largest candidate databases of over 16 million CVs. Their multi-award winning platform attracts over 4.3 million unique site visitors every month, making a total of 5 million job applications.

As they embark on the next stage of their exciting journey, we need ambitious, competitive and enthusiastic sales professionals to help grow our business and expand our client base. We’re looking for a Senior Sales Executive to join our award-winning Sales Team in Birmingham.

As Senior Sales Executive you will help to continue our growth with new clients.

Ideally, you will have previous Sales experience within an online digital company and be motivated with a proven track record of consistently achieving targets.

 Key Responsibilities 

• Sourcing new clients and developing new business opportunities with target organisations
• Contacting prospective clients and speaking with decision makers
• Managing new clients to grow, upsell and renew accounts
• Building a strong, in-depth product knowledge
• Educating clients to understand the features and benefits of our products and services
• Creating quotes based on client requirements
• Consistently achieving monthly targets

Requirements 

• Previous B2B sales experience
• Experience of generating your own leads and nurturing these to become active customers
• Strong negotiating and influencing skills with clients at all levels
• A proven track record of consistently achieving targets
• Ability to prioritise, work under pressure and meet deadlines
• Professional telephone manner and ability to build rapport
• Excellent communication skills
• Experience of working within the recruitment, job board or media sales industry is advantageous

Benefits 

• 23 days annual leave (plus Bank Holidays)
• Rewarded extra leave days for length of service
• Option to buy and sell up to 4 days leave per year
• Monthly vouchers & Annual Highflyers Trip for top performers
• Hybrid working structure
• Annual Christmas and Summer parties
• 2 x salary Life Insurance
• Matchable Company Pension contribution from 4%, up to 7%
• Employee Assistance Programme (Mental Health & Well-being support)

To be considered please send your CV in confidence now to cv@true-recruit.co.uk

My client is a leading UK job board, boasting one of the largest candidate databases of over 16 million CVs. Their multi-award winning platform attracts over 4.3 million unique site visitors every month, making a total of 5 million job applications.

As they embark on the next stage of their exciting journey, we need ambitious, competitive and enthusiastic sales professionals to help grow our business and expand our client base. We’re looking for a Senior Sales Executive to join our award-winning Sales Team in Fleet (Hampshire).

As Senior Sales Executive you will help to continue our growth with new clients.

Ideally, you will have previous Sales experience within an online digital company and be motivated with a proven track record of consistently achieving targets.

 Key Responsibilities 

• Sourcing new clients and developing new business opportunities with target organisations
• Contacting prospective clients and speaking with decision makers
• Managing new clients to grow, upsell and renew accounts
• Building a strong, in-depth product knowledge
• Educating clients to understand the features and benefits of our products and services
• Creating quotes based on client requirements
• Consistently achieving monthly targets

Requirements 

• Previous B2B sales experience
• Experience of generating your own leads and nurturing these to become active customers
• Strong negotiating and influencing skills with clients at all levels
• A proven track record of consistently achieving targets
• Ability to prioritise, work under pressure and meet deadlines
• Professional telephone manner and ability to build rapport
• Excellent communication skills
• Experience of working within the recruitment, job board or media sales industry is advantageous

Benefits 

• 23 days annual leave (plus Bank Holidays)
• Rewarded extra leave days for length of service
• Option to buy and sell up to 4 days leave per year
• Monthly vouchers & Annual Highflyers Trip for top performers
• Hybrid working structure after 3 month probation
• Annual Christmas and Summer parties
• 2 x salary Life Insurance
• Matchable Company Pension contribution from 4%, up to 7%
• Employee Assistance Programme (Mental Health & Well-being support)

To be considered please send your CV in confidence now to cv@true-recruit.co.uk 

My client specialises in the specification, installation and maintenance of all types of commercial doors, door hardware and automation, access control systems, and window winding equipment, including steel security doors, steel flood doors, aluminium doors, windows and entrances, automated doors, and access control systems including Paxton Net2. They work with local authorities and commercial organisations to provide both planned and unplanned door maintenance on buildings such as schools and universities, council properties, industrial units, commercial buildings, and utility company premises.

They are now looking for a further 2 experienced Service Engineers to join their team on a full-time basis.

Job Role & Responsibilities

• Carrying out both planned work and reactive maintenance/call-outs
• Working on own initiative with support from office staff where required as well as part of a team on larger jobs
• Fault finding and diagnosis along with advising customers of potential faults and how these can be rectified
• Ensuring work is carried out to a high standard
• Providing high standard of customer service/interface at all times
• Work will involve all types of manual and auto doors including commercial windows, fitting of steel doors, aluminium doors and timber doors as well as maintenance and repair works including glazing
• Site work installing new steel doors throughout the south of the UK
• Ensuring your vehicle is kept clean and presentable and stocked up with parts
• Managing the allocated workload on a daily basis
• Covering call-outs as and when required in conjunction with office instructions
• Completing job sheets and obtaining signatures on completion of works on a daily basis
• Attendance at the annual stock count (one Saturday a year)
• Any other duties that you may reasonably be requested to do from time to time.

Job Requirements/Person Specification

• Automatic Door Engineer or Commercial Door Engineer would be the perfect candidate, but any strong service engineering experience with the right aptitude and attitude will be considered
• Locks, door closers and access control would be a desirable additional skill
• Commercial Roller shutter experience would be desirable
• Must be capable of manual work, lifting and physical duties
• CSCS, PASMA and IPAF qualifications would be an advantage although full training will be provided as required
• A full driving licence is essential and the position is subject to a criminal records check
• You will also be required to clear a DBS check as you will be working in schools and colleges/universities
• Must be flexible and willing to work (additionally paid) overtime if required
• Self-sufficient, bags of initiative, and able to plan your day to maximise efficiency
• Live within an easily commutable distance of Reading as each day starts from the office at 8am

What my client offers in return

• A friendly, supportive and professional working environment
• 21 days’ holiday plus bank holidays
• Workplace pension plus paid overtime when required
• Company vehicle, phone and uniform
• Annual pay rises and Christmas bonus

To be considered please send your CV in confidence now to cv@true-recruit.co.uk.