Every January I do a simple analysis of the previous year, to make sure I am maintaining the level of service to my clients I promised them (and myself) when I started out. And when it comes to a metric review there are only 2 things I look at, because to me they are the only benchmarks that are meaningful when asking yourself the question, “Am I really earning my fees?”.
First, I look at the interviews achieved from CVs submitted for a vacancy, as this shows whether I have really understood what my client is looking for, and whether I can live up to the expectation that by using an agency you will cut down on your time to hire. In 2019 84% of the candidates I submitted for a role were interviewed – so just over 4 out of every 5 CVs were deemed to be a good match.
Second, I look at the placements achieved from interviews. Last year 82% of my candidates interviewed were successfully hired – again, about 4 in every 5. The average ratio for “interview-to-hire” is 4.8 to 1 – i.e. 20% of candidates interviewed will be recruited.
“At True Recruitment Solutions we truly understand how to identify the needs and wants of both our customer types, and our expertise is in matching those two together.”
